- Treatment Abroad
- Second Opinion
General – Visa – Travel
1. What is YourDocAbroad?
YourDocAbroad is a medical consultancy platform that helps you get access to high-quality, affordable healthcare around the world. With our 24/7 personalized service you have instant global access to our international network of trusted doctors and specialists, cost estimates, treatment plans and second opinions.
2. What does YourDocAbroad charge for its services?
YourDocAbroad offers two services: Medical Travel and Second Opinion. While our Medical Travel service is 100% free of cost, we charge a nominal fee to consult our panel of doctors and specialists for a Second Opinion. In addition to this, upon request, we provide certain chargeable services such as medical documents translation.
3. How do you select your hospitals?
YourDocAbroad selects and features hospitals that have international accreditation for service and quality. For example: Joint Commission International (JCI), International Organization for Standardization (ISO) etc.
4. The treatment that I am looking for is not listed on your website. Can you help?
YourDocAbroad provides a snapshot of the most common treatment plans and a brief description of each. If a procedure is not listed on our website, we will still be able to help you. If you have any questions about a specific treatment, doctor or hospital, please contact us and we will be able to help you with your query.
5. When I contact YourDocAbroad, what information should I provide?
In order to make a proper diagnosis and give a reliable cost estimate, we would need all relevant information about your medical condition (medical history, clinical reports, scans, current medication etc).
6. What other information will you provide with the cost estimate?
As part of our services, we try to confirm the duration and cost of the treatment plan directly from the hospital and the treating doctor. However, this information can only be sent once we have all your medical reports and relevant information to make a proper estimate.
7. Can I speak with the doctor before making a commitment?
The treatment plan and cost estimate that we relay to you, is response directly from the doctor. Contact our Patient Support team if you wish to speak with a specific doctor.
8. Is it safe to share my medical documents and other sensitive information with you?
We are committed to ensuring your privacy and data security. We will not share your email address, contact details or any of your medical information with anyone except for your treating doctor/hospitals.
9. Can you help me choose which hospital or doctor I should go to?
Our team is equipped to provide you with the information you need to make an informed decision about your medical care. However, we are not able to recommend one doctor/hospital over another. We usually don’t recommend an option, but your specific questions can be answered by our medical advisory board.
10. Can you give me medical advice or an opinion?
YourDocAbroad is not a healthcare provider, and so cannot give medical advice. However, we will connect you with highly trained and specialised doctors who will be able to answer any question that you may have.
11. What is a Medical Visa?
A medical visa is required to travel to most countries, when you, a foreign national, are travelling for medical treatment to recognized hospitals or treatment centers.
12. What is a visa invitation letter? How can I get it?
In order to obtain the medical visa, the issuing embassy normally will require a visa invitation letter authorized by a recognized hospital or treatment center. Although we cannot issue medical visa invitation letters ourselves, we can obtain one, on your behalf, from the treating hospital in a shorter amount of time.
13. What information do you need to issue the visa invitation letter?
We will need the following information for both you and the person accompanying you:
- Passport Number
- Name as on passport
- Date of Birth
- Date of issue & expiry
- Estimated date of travel
- Copy of your passport
14. How do I reach the hospital or my hotel from the airport?
Upon request, we can arrange your airport pick-up and drop-off. Contact our Patient Support team for more details.
15. If my treatment requires a long stay in my destination, or if I am travelling with my family will you help with finding and booking accommodation?
When you contact YourDocAbroad, you can inform our team of your accommodation needs and the arrangements can be made on your behalf, based on your budget.
1. Why do I need a Second Opinion?
Whether you’re not feeling confident about the diagnosis/treatment plan presented to you by your current doctor or whether you want to compare the cost of the treatment you need, seeking a second opinion is a completely understandable thing. What one doctor might miss, can be brought to attention by another specialist, or can help confirm your diagnosis and treatment options. In some cases, your insurance company may require a second, independent opinion before covering your treatment. By requesting a second opinion, you can ensure that your diagnosis and treatment plan is correct and you can get an independent, unbiased review your medical case. You can get a fresh, experienced perspective from our selected list of specialists from around the globe, without the added time and expenditure of travelling for a consultation.What medical condition can I get a second opinion for?
2. What medical condition can I get a second opinion for?
You can save time, money and effort by consulting our specialists for a condition that may affect you day-to- day life. You can get a second opinion for life-threatening and non-life-threatening medical conditions or elective or non-elective procedures. In fact, yo can get a second opinion on whatever you feel is affecting your medical health.
3. Should I tell my physician about the second opinion from YourDocAbroad?
Yes. It is always advisable as he/she will always be your primary doctor. You should not be hesitant to inform your physician about seeking another opinion as it is normal and understandable to want to be 100% confident in your diagnosis and treatment options. In fact, most physicians recommend getting a second opinion to help the patient’s confidence.
4. Do I need permission from my primary physician to get a second opinion?
No, generally you do not have to get your doctor’s permission. However, it is better to let him know that you are seeking a second opinion as he will be able to send you your relevant reports and advise you on next steps.
5. Will I disrespect or offend my doctor if I obtain Second Opinion?
No. Getting a second opinion is a reasonable, and responsible, thing to do when you are discussing your medical care. You have the right to make decisions about your healthcare and your physician will respect this. In fact, most doctors recommend getting a second opinion to help the patient’s confidence.
6. Can I use your service on behalf of my sick relative?
Yes. You can use our Second Opinion service as long as you have the access to your relative’s medical records.
7. Can I decide my course of treatment based on the Second Opinion report that I receive from YourDocAbroad?
No. The report that you receive is based solely on the reports and images that you provide to your selected doctor. Since your selected doctor is not examining you in-person, you will need to discuss your Second Opinion report with your primary physician about the next steps. Upon request, we can also connect you with one of our partner hospitals to discuss your medical case further.
8. Why do I need to create an account to get a Second Opinion?
When you choose our Second Opinion service, you will be guided to create an online account where you can upload & save your reports/scans, monitor your case progress and receive & save your final report. You can also use it again if you need additional opinions or if you want to use our Treatment Abroad service.
9. What information do I need for the Second Opinion?
For your selected doctor to send an accurate second opinion, you should have the following:
- Medical Image History: All relevant X-rays, MRIs, CT scans, etc. from your treating physician in a format that you can upload.
- Patient Medical History Information: All information about age, level of physical activity, date of injury (if any), symptoms, current and previous treatments and medication and doctor’s reports.
- Credit card information for payment registration.
10. How much does it cost to get a Second Opinion through YourDocAbroad?
Our specialists set their own pricing to review your medical case. You can choose from our selected list depending on your budget, the doctor’s experience and qualifications etc. The indicated cost also includes the processing fee for YourDocAbroad. You will not be charged more than indicated at any stage unless you opt for our other chargeable services (for example medical documents translation etc.).
11. Why do different doctors charges different rates?
Our specialists set their own pricing and this takes into account their country of practice, country of training, years of experience, qualifications, fellowships, certifications, seniority, time to produce report etc.
12. What type of the documents I can upload?
In order for your selected specialist to give a report as accurate as possible, we will require high-quality images that show the nature of your medical problem as clearly as possible. You can also upload files like .pdf, .jpg, .png.
13. How many days will the doctor require to send the report?
Each doctor is listed with their quoted time frame needed (minimum 48 hours). If medical documents translation is required/requested first, this will take some additional time.
14. Can I get the Second Opinion report in any language?
The Second Opinion report will be in English, by default. If you want the report in any other language, then additional translation charges will apply.